You have questions, we have answers!

How long does it take to build our new site?

On average we are able to get your business a brand new site within 5 business days after signing up and getting us over our Starter Kit! This assumes you are able to work with us in getting images, logos, and any copy (text) content over to us. We are all about saving time and getting you live with a new look fast!

How much does it cost to sign up?

We do not have any hidden "setup fees" or "down payments". Once you sign up with us, we securely capture your credit card information to begin your first month payment and immediately start building your server and site that day while you get our starter kit file to help walk you through the content and copy needed to fill in your new site. We make the process quick and smooth! We pride ourselves on having no hidden fees. Check out our pricing page for more details.

What is included in your basic package?

Our basic package of $299/mo is setup to make sure your business looks and functions great from the start. Your site will be mobile optimized, have infographic analytics, social publishing tools for easy sharing to Facebook/Twitter, WordPress integrated to the backend, 7 Day Support for easy fixes to any issues or questions, blogging capabilities, calendar posting so you can schedule content going live, website hosting on our optimized servers, and a free SSL certificate installed and set up!

We did our best to include the most important features a website should have. From there, you can choose add-ons that you think will improve your online brand.

Do you manage Emails?

We do NOT manage emails. We highly recommend you host your emails on a server and platform separate from your website for security reasons. There are plenty of great platforms such as Office 365 and Google Suite which do a great job for email management.

Why subscription? Do you do Paid In Full and Discounts?

We offer a subscription service to help make sure we can actively keep your site up to date and future-proof your online presence while also giving you active support for any issues or changes you may need. If you subscribe to our service for 24 months we give you a FREE website redesign if you renew at the end or we give you the option to take advantage of getting our $1,800 buyout fee for FREE.

If you would like to pay for your site in full, the cost is $7200. You will be in charge of hosting your site and making sure support is managed internally.

What happens after I sign up?

Right after you sign up or fill out our contact form we try our best to call you and get your new site design started immediately. While we set up the design server we ask you to start building a file to collect your logo, favorite images, and break down the copy (text) that appears on each page to best describe your business. From there we use that information to build a clean, functional look to help convert site visitors to possible customers!

What happens to my site if I want to cancel early?

If you cancel prior to your agreement time we have a cancellation fee of 50% of your remaining balance and your site will be scheduled for deletion within 2 weeks. If you want to keep your site and move it to your own host our buyout fee is $1,800 for us to package your site and database and give it to you to self manage, this would be on top of any cancellation fees if you did not complete your contract. 

Note: Any 24 month contracts receive the $1,800 buyout fee for free and we help move you to a new platform for no additional charge.

My contract time is up, what happens now?

If you renew your contract, we give you a FREE website redesign. If you decide to cancel, we give you our transfer service ($1,800 buyout fee) for FREE and will prepare all of your files and database to allow you to move your website to a new hosting provider of your choice so you do not lose any data and can self-manage your website moving forward.

Can I use my own hosting provider?

We do not currently allow our Mtn Sites to be hosted on a different platform. We work on some of the best servers optimized for our product. If you want to self host your site we require a Paid In Full agreement ($7,200).

Have more questions?

Fill out our form below and a Mtn Sites Represenative will be in contact with you at our soonest availability!
We are exited to help get you on track to getting your new site.