FAQs

How long does it take to build our new site?

On average we are able to get your business a brand new site within 5-10 business days after signing up and filling out our Starter Kit! This assumes you are able to work with us in getting images, logos, and any copy (text) content over to us. We are all about saving time and getting you live with a new look fast!

How much does it cost to sign up?

Once you sign up with us, we securely capture your credit card information to begin your first month payment and immediately start building your server and site that day while you get our starter kit file to help walk you through the content and copy needed to fill in your new site. We make the process quick and smooth! We pride ourselves on having no hidden fees. Check out our pricing page for more details.

What is included in your basic package?

Our basic package of $299/mo is setup to make sure your business looks and functions great from the start. Your site will be mobile optimized, have infographic analytics, WordPress integrated to the back end, 7 Day Support for easy fixes to any issues or questions, blogging capabilities,  website hosting on our optimized servers, and a free SSL certificate installed and set up!

We did our best to include the most important features a website should have. From there, you can choose an upgraded package that you think will better fit your unique needs..

Do you manage Emails?

We do NOT manage emails. We highly recommend you host your emails on a server and platform separate from your website for security reasons. There are plenty of great platforms such as Office 365 and Google Suite which do a great job for email management.

Why subscription? Do you do Paid In Full and Discounts?

We offer a subscription service to help make sure we can actively keep your site up to date and future-proof your online presence while also giving you active support for any issues or changes you may need.

We offer a paid in full option which is $7200 billed in full when you sign up for those interested. Our service was always meant to be a monthly service model, but we understand some people like the peace of mind of paying the entire project off at once.

What happens after I sign up?

After signing up we immediately get started on setting up your site's back end information. While we do that we give YOU a Mtn Site Starter Kit to fill out to collect your logo, favorite images, and break down the copy (text) that appears on each page to best describe your business. From there we use that information to build a clean, functional look to help convert site visitors to possible customers. Then it is usually 5-10 business days until you get to see your new Mtn Site tailored to your business.

What happens to my site if I want to cancel early?

If you cancel prior to your agreement time we have a cancellation fee of 50% of your remaining balance and your site will be scheduled for deletion within 2 weeks. If you want to keep your site and move it to your own host our buyout fee is $1,800 for us to package your site and database and give it to you to self manage, this would be on top of any cancellation fees if you did not complete your contract. 

Note: Any 24 month contracts receive the $1,800 buyout fee for free and we help move you to a new platform for no additional charge in the event you cancel after completing your contract. If you renew another 24 month contract, we give you a complete face lift!

My contract time is up, what happens now?

If you renew your contract, we give you a FREE website redesign. If you decide to cancel, we give you our transfer service ($1,800 buyout fee) for FREE and will prepare all of your files and database to allow you to move your website to a new hosting provider of your choice so you do not lose any data and can self-manage your website moving forward.

Can I use my own hosting provider?

We do not currently allow our Mtn Sites to be hosted on a different platform. We work on some of the best servers optimized for our product.