FAQs

How long does it take to build our new site?

On average we are able to get your business a brand new site within 5-10 business days after signing up and filling out our Starter Kit! This assumes you are able to work with us in getting images, logos, and any copy (text) content over to us. We are all about saving time and getting you live with a new look fast!

How much does it cost to sign up?

We pride ourselves on our affordable pricing. We bill each site on a month to month basis. Once you sign up, we charge a one time licensing fee to cover your website integrations that are unique to your business. Then, we capture your credit card information to begin your monthly billing structure. Upon signing, expect to pay your first month and licensing fee. After that, you will only be billed on your month to month cost assuming you do not have any custom requests or add-ons.

What is included in your basic package?

Our basic package of $299/mo is setup to make sure your business looks and functions great from the start. Your site will be mobile optimized, have infographic analytics, WordPress integrated to the back end, 7 Day Support for easy fixes to any issues or questions, blogging capabilities,  website hosting on our optimized servers, and a free SSL certificate installed and set up!

We did our best to include the most important features a website should have. From there, you can choose an upgraded package that you think will better fit your unique needs..

Do you manage Emails?

We do NOT manage emails. We highly recommend you host your emails on a server and platform separate from your website for security reasons. There are plenty of great platforms such as Office 365 and Google Suite which do a great job for email management.

Why subscription? Do you do Paid In Full and Discounts?

We offer a subscription service to help make sure we can actively keep your site up to date and future-proof your online presence while also giving you active support for any issues or changes you may need.

We do not currently offer any paid in full options.

What happens after I sign up?

After signing up we immediately get started on setting up your site's back end information. While we do that we give YOU a Mtn Site Starter Kit to fill out to collect your logo, favorite images, and break down the copy (text) that appears on each page to best describe your business. From there we use that information to build a clean, functional look to help convert site visitors to possible customers. Then it is usually 5-10 business days until you get to see your new Mtn Site tailored to your business.

What happens to my site if I want to cancel early?

If you cancel prior to your agreement time we have a cancellation fee of 50% of your remaining balance and your site will be scheduled for deletion within 2 weeks. If you want to keep your site and move it to your own host we charge a one-time migration fee to help assist you by packaging up your current database and files and transfer them to you.

Note: If you finish your 24 month contract and renew for another 24 month contract, we give you a complete facelift for free!

My contract time is up, what happens now?

If you renew your contract, we give you a FREE website redesign. If you decide to cancel, you can migrate your database and files to a new host of your choice but will lose all support and Mtn Sites features. We offer a migration service to help with this which is a one time fee. Contact us for details on this. We help make sure your files migrate smoothly.

Can I use my own hosting provider?

We do not currently allow our Mtn Sites to be hosted on a different platform. We work on some of the best servers optimized for our product.